Hi, I have recently had my old phone lost and Mobile Number. I forgot that the Authenticator was installed there before I reformatted it before it got sold. Now, I don't have access to authenticator OTP. both back up code and Mobile Number. I can't seem to remember as well if I saved any backup codes anywhere... Hope you can help.
Solved
me lost my phone number
Kk
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- Razer Support
- 7615 replies
Kokyiseng123123 wrote:
Help pls
Is this already covered? Otherwise, your account needs to undergo a verification process before applying any changes. I recommend submitting a case to our Razer Gold Team by clicking this link. Allow the team to send you a follow-up message via email within 24-48 hours. Thanks for your cooperation.
*I’ll be locking this thread now.
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