Micro-USB is incredibly tight | Razer Insider
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Micro-USB is incredibly tight

  • April 13, 2022
  • 1 reply
  • 49 views

I bought a razer basilisk ultimate. Wireless. Cable optional. When I try to pull out the micro usb port it actually hurts how hard I have to try to pull out the cable. This is something that should be QC'd.... anyone have suggestions for how to actually loosen the USB port on the mouse side? I've actually explicitly identified that this problem is on the mouse side of things, not the cable. -_- razer
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1 Reply

Razer.Speedcr0ss
interactiveWaterspout622
I bought a razer basilisk ultimate. Wireless. Cable optional. When I try to pull out the micro usb port it actually hurts how hard I have to try to pull out the cable. This is something that should be QC'd.... anyone have suggestions for how to actually loosen the USB port on the mouse side? I've actually explicitly identified that this problem is on the mouse side of things, not the cable. -_- razer
That's odd. Sorry to hear about your newly purchased mouse's concern. When and where did you buy the device? You may contact the store where you bought the Razer Basilisk Ultimate or send me a PM should you purchase it in the Razer Store. I'll be locking this thread to curb our conversation privately.