polyCosmicLatteplane760
in February 2020 I bought a razer phone 2. microphone did not work anymore. the only way to make a call is with an external microphone / earpiece.

how to fix that? I tried all the options of raxer support .. without success

That's inconvenient. Did you perform all the suggested steps from this article, including the factory data reset? If the behavior persists, then it's a potential hardware issue. You can send it to our authorized service center and get it fixed. Please send me a PM, including your device's serial number and IMEI, so I can help you initiate a repair request. I'll be locking this thread to curb our conversation privately.

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