Missing 7.1 surround sound activation code | Razer Insider
Skip to main content
Solved

Missing 7.1 surround sound activation code

  • May 9, 2025
  • 1 reply
  • 83 views

Hello! I bought a Blackshark V2 X from a “second-hand” app (Vinted). I wanted to register the headset, but it said it’s already registered. I really would like to use all of the extra functions of this great device. I hope you/we can find a solution for this unpleasant situation.

I look forward for your quick answer! :)

Best answer by Razer.Aero

Hey Zserbow01,

This usually happens if the device is pre-loved, re-boxed, and re-sold. It is not possible to register the device again and request a new 7.1 Surround Sound activation code if the device is registered to another user.

Moreover, if your purpose is to register the device for the 7.1 Surround Sound activation code, please be advised that the 7.1 Surround Sound activation code for the BlackShark V2 X headset is not provided via device registration. It is provided via scratch card, as indicated here: https://mysupport.razer.com/app/answers/detail/a_id/614.

*Thread locked to curb the conversation to PM.

View original
Did this topic help you find an answer to your question?
This topic has been closed for comments

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • 3302 replies
  • Answer
  • May 10, 2025

Hey Zserbow01,

This usually happens if the device is pre-loved, re-boxed, and re-sold. It is not possible to register the device again and request a new 7.1 Surround Sound activation code if the device is registered to another user.

Moreover, if your purpose is to register the device for the 7.1 Surround Sound activation code, please be advised that the 7.1 Surround Sound activation code for the BlackShark V2 X headset is not provided via device registration. It is provided via scratch card, as indicated here: https://mysupport.razer.com/app/answers/detail/a_id/614.

*Thread locked to curb the conversation to PM.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings