mouse basilisk V3 i click on the left klick and if i click automatic its click the middle scroll wheel | Razer Insider
Skip to main content
Question

mouse basilisk V3 i click on the left klick and if i click automatic its click the middle scroll wheel

  • November 24, 2024
  • 1 reply
  • 162 views
T

Hello, I play a lot of Fortnite, and I press the scroll wheel to switch to my pickaxe. When I shoot, it uses one ammo and then switches to the pickaxe. Please need help ty

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer.AeroRazer Support
  • Razer Support
  • November 28, 2024

Hi Thuglife9344,

I’m here to help. I understand that your Razer Basilisk V3 is having an incorrect response when you left click. To isolate the issue, please try the steps laid out below:

  1. Open Razer Synapse and verify that the left click and scroll wheel functions are correctly assigned. Sometimes, accidental remapping can cause unexpected behaviors.
  2. Ensure that your DPI settings are properly configured in Razer Synapse. Sometimes, sensitivity changes could impact how the mouse interprets clicks, especially in fast-paced games.
  3. Clean the Mouse: Use compressed air to blow out any debris around the left click and scroll wheel. Make sure nothing is physically obstructing any buttons.
  4. Physically inspect the mouse for any damage, especially around the switches or wheel.
  5. Test on Another Computer: Connect the mouse to a different computer to see if the issue persists. This helps to determine if the problem lies with the mouse or the original system.
  6. Close applications that might be conflicting with the mouse, particularly gaming-related software. Sometimes overlays or background apps can interfere with input recognition.
  7. If none of the above steps work, perform a clean reinstall of Razer Synapse. Follow the steps here.

Should you encounter the same error again, kindly send me a PM with your device serial number and teh video showing the issue for tems visibility. You can upload file to Google Drive and share the link with me. Have a good one!
 

*Thread locked to curb conversation to PM.

CookiesCookie settingsAccessibility statement