Hello it was a quick question because I have a problem with my mouse and I would like to be able to solve it since I wanted to change the battery my mouse does not want to reconnect in both connection modes so I think that there is a problem and I would like to be able to fix it if possible thank you very much
mouse Baskilik V3 bug
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- Razer Support
Hi OrchidhitONYX186,
I’m here to assist you. I understand that your Razer Basilisk V3 is not reconnecting. Please PM me your device serial number so I can verify its model and provide troubleshooting steps to isolate the problem. All the best!
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