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Question

Mouse cleaning/warranty

  • January 15, 2024
  • 1 reply
  • 39 views

PERIDOTAuburnfresh925

Good day!

I bought a Razer Naga left handed mouse  near the start of the summer(2023).

My main problem is that the middle mouse button not always registers( button 2 does it too simetimes).
Most likely it is a cleaning issue, I tried to clean it with compresed air to no avail.

The troublesome thing is that I did not register my product nor can I find the proof of purchase.
Is there a way to send in my mouse for cleaning with warranty despite this?

Best Regards.

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1 Reply

FiszPL
Vanguard
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  • VANGUARD
  • 7095 replies
  • January 15, 2024

If cleaning does not help it may be an issue with the middle button itself.

You need to find your papers (maybe some payment proof will help) in order to RMA it.


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