Mouse keeps on disconnecting and reconnecting | Razer Insider
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My basilisk V2 keeps on disconnecting and reconnecting, when I'm on youtube, google etc it doesn't happen as often but as soon as I play a game it could occur every 5 sec in longer periods. I've turned power saving options off in device managers HID, Usb and mice. Every driver is updated, no EMI, latest windows update, my mouse worked on another computer but another mice didn't work on mine. I've tried every usb port and the usb is all the way in. l've also done a windows settings reset which didn't help any. This has been going on for 1-2 weeks now. It's the exact same every day. I need help, what do I do?
Try to reinstall the driver of your mouse and make sure the Synapse application is up to date. Update the firmware by following the steps here. If that didn't work, PM me the serial number of your device so I can check for other workarounds that can help you resolve the problem.