Mouse not recognized by windows when plugged into keyboard USB port | Razer Insider
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Mouse not recognized by windows when plugged into keyboard USB port

  • February 13, 2022
  • 1 reply
  • 63 views
S
I have a Razer Naga Trinity and a Razer BlackWidow Chroma Stealth. They both work fine on my Windows 7 PC and I plug the mouse into the USB port on the side of the keyboard to save space behind the desk, but I recently just got a Windows 11 PC and they mouse and keyboard both work when plugged into their own ports on the PC but when I plug the mouse into the USB on the side of the keyboard Windows does not recognize the device. I can plug my XBox 360 controller into the keyboard's USB and it works fine, but the mouse still will not recognize. Help please? On a clean Windows 11 install and have a fresh version of Synapse.
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  • Shakaka88
  • Author
  • 1 reply
  • February 13, 2022
I sorted it out. Have to go into power management and disable USB selective power suspend. EDIT: It "worked" in the sense the mouse was recognized and usable, but the lighting was not in sync with how I have it set and then upon reboot it was no longer recognized. Trying to re-enable then re-disable the selective power made no longer worked either. I was able to get the mouse to light up again while plugged into the keyboard but this time it would not actually function until I plugged it directly into the PC. I have tried plugging the BlackWidow USB plugs into both USB 3 and USB 2 ports and it made no difference
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