Mouse Problem | Razer Insider
Skip to main content

Hi I just bought a Razer BASILISK X HYPERSPEED and it just randomly stops or freezes I think, I even tried to disconnect and connect the dongle and battery but it still takes a minute or two to move again what should I do about this?

  1. Try other battery
  2. How about connection via Bluetooth?
  3. Put dongle as close to the mouse as possible, but avoid plugging it into some USB hub. Preferred directly on the motherboard (or via good quality extender).
  4. Other 2.4GHz devices may interfere with it (Wifi / Bluetooth / microwaves etc) - every environment is different, so sometimes it’s hard to troubleshoot it.

Reply