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Mouse Problem

  • November 13, 2024
  • 1 reply
  • 10 views
F

Hello,

 

My DA V3 Wired keeps disconnecting from PC constantly. From what I see many other people are facing the same problem, still I tried to find the problem updating the firmware, razer synapse, testing in other USB ports and even a different PC, nothing solves and the mouse is literally unusable at this point.

 

So my question is, how can I contact Razer Support directly to possibly RMA the mouse? I’ve been searching in the website and can’t find any form of contact surprisingly.

 

Thank you.

 

Edit. Located in Egypt

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1 Reply

Razer.sushi.boi

Hi there, @Fouadx!

 

It seems like you’ve done all the necessary workarounds and we’re dealing with a hardware fault right here. Also, Egypt is not within our shipping scope so I highly suggest that you reach out to the seller where you purchased it and check for options. Feel free to send me a PM if you need further assistance.

 

*Thread locked to curb conversation to PM.

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