Mouse scroll wheel click randomly stops working without synapse running | Razer Insider
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I was using a viper 8k the other day when clicking on the scroll wheel to ping items in game stopped working. I assumed maybe it was just getting old and had a mechanical issue, but when I started synapse software (beta) it started working again normally. I didn’t think much of it, but a few days later, using a deathadder v3 wired on the same pc, the same issue happened and was fixed by opening synapse (beta). It also happened with a viper v2 pro (on that same pc). I was going to chalk it up to synapse beta, but I just had this happen on a deathadder v2 pro on a different pc with regular non-beta synapse where the scroll wheel would not click until opening synapse. All of these mice have the latest firmware and synapse/synapse beta are always updated. Seems connected to the synapse software, which I usually only run when I need to change some configuration. Is there some kind of fix for this other than to open synapse when it occurs (and/or remap the button, and/or reset to default). 

Same issue here

Same issue here

Fix!!!

I had the same issue, when I closed Synapse it would not work and register in any tests, but then in "Customize" I changed the Scroll Click from Default to Mouse Function → Scroll Click and it worked after closing Synapse. No idea to why or how it worked, but it did. Also after this change I changed it back to "Default" and it still works.

Same issue here

Fix!!!

I had the same issue, when I closed Synapse it would not work and register in any tests, but then in "Customize" I changed the Scroll Click from Default to Mouse Function → Scroll Click and it worked after closing Synapse. No idea to why or how it worked, but it did. Also after this change I changed it back to "Default" and it still works.

Thanks, can confirm this works and solved the issue!

Thank you! Solution above had worked for me aswell! Thanks again! 

Had the same issu with Viper v2 pro, scroll click stopped working suddenly, but it helped just assigning the key again as explained.

I have the same proplem I tried everything thing that was listed didint work

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