When my laptop arrived (Razer Blade Base 4k OLED 2020), the following keys were mushy:
ctrl
fn
alt
I tried cleaning under the ctrl key, which broke it and ruined my warranty. Now I have no left ctrl key
Is there anything that can be done about the fn and alt keys, or do I have to live with mushy keys for the rest of my time with this device?
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Khazar420
When my laptop arrived (Razer Blade Base 4k OLED 2020), the following keys were mushy:
ctrl
fn
alt
I tried cleaning under the ctrl key, which broke it and ruined my warranty. Now I have no left ctrl key
Is there anything that can be done about the fn and alt keys, or do I have to live with mushy keys for the rest of my time with this device?
Is this a brand new purchase from razer.com? then maybe, you will need to talk to Razer support
If so, do you have the followings~
- Purchase / Order number
- Serial number of the laptop
2 RAZER supports who can help you
@Razer.Caziel
@Razer.Speedcr0ss
They might ask you few questions
There is not much that can I can do from my end as this is a hardware issue. You can either DIY replace the keyboard or send the laptop to us and have it serviced by our Repair Team. I can submit a repair ticket on your behalf should you opt to go that route. Do let me know how you want to proceed.
*Thread locked to curb the conversation to PMs.
*Thread locked to curb the conversation to PMs.
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