I just want to resign my phone number for verification and to get the OTP code but I can't sign in my phone number. It keeps showing "There was an unexpected error. Please reload the page and try again" then i keep trying so that my account has been lock temporarily, so please, I need help to solve the problem.
Question
My account is temporary locked
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I think it's been like that for most of us. I can't even buy Steam credits. Same error. Changing anything from my account too. Always system error. Their Live Chat is of no use. My position in queue is 1. Waiting time is 42 seconds. But I have been waiting for an hour. Seems like they know the problem but they are not fixing it.
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- Razer Support
- 3150 replies
HI cheejordan,
Based on our system your razer accoutn is still active. If you’re still getting error when accessing your Razer gold account, I suggets that your reached out to our Razer Gold Support Team by submitting a Ticket. Make sure to provide your correct information below:
1. Registered email:
2. Razer ID :
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number:
7. Billing address:
You can share your case number via PM so I can help you coordinate with the team. All the best!
Thread locked to curb conversation to PM.
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