After a year of use, it has robotic audio and I can barely hear it, I've already opened support here and I don't know how to request its warranty, can someone help me, I love my headset but this way my friends don't understand me and I can't play. ..
Page 1 / 1
It happens in all apps? Even when you run local Windows Voice record app?
yes yes, I have 2 black sharks and only this one has this problem, I spoke to support but so far I have had no response
I’d do further testing - both on USB and 3.5 mm mini-jack - is it the same result?
Also if you have the same headsets, just swap the microphone between them and check - maybe you’ll get an answer is it microphone fault only or headset issue.
Reply
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.