My key is stuck Razer blackwidow x chroma | Razer Insider
Skip to main content

My key is stuck Razer blackwidow x chroma


itko99
So when i press the key once and let it go it goes back to its original position but the key is still being registered as pressed https://www.youtube.com/watch?v=WlpLcOror40 like in this video. I tried to contact the razer support but on the like chat a guy named Alicias told me that there is no program like that and the keyboard doesnt have a firmware. He suggested to me that i can uninstall the drivers and the problem will go away. But it didnt. Can someone help me?
Did this topic help you find an answer to your question?
This topic has been closed for comments

5 Replies

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • January 9, 2020
If you have a BlackWidow X Chroma, then there really isn't a firmware available that targets key spamming issues. You should continue to communicate with Alicias from Support as there may be a need to send the device in for a replacement

itko99
  • Author
  • 11 replies
  • January 15, 2020
I am not asking for a new firmware. I am asking for the firmware of the keyboard so i can reinstall it and try it that way.

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • January 15, 2020
The guy on the video has a BlackWidow Chroma while you, on the other hand, have a BlackWidow "X" Chroma. I can't give you the same firmware the guy on the clip is talking about as it is not compatible with your keyboard.

itko99
  • Author
  • 11 replies
  • January 15, 2020
I didnt want the same firmware :). If i wanted the same firmware i would have downloaded it from the video :). I want the firmware for my keyboard :).

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • January 16, 2020
As I have previously stated, there is no such firmware available for your keyboard. If the key spamming issue persists after reinstalling the device drivers, then you'll have to send it in for replacement.

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings