My laptop could not be turned on | Razer Insider

My laptop could not be turned on

  • 13 July 2020
  • 1 reply
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My laptop ' the new razer blade- full HD (512gb)' was shut down suddenly when I was using it and it could not turned on any more. Anyone has a suggestion? My important documents are all there.:frown_: I am in Toronto, Canada and I bought it on Feb 2017.

Thanks very much.

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1 Reply

Userlevel 7
Does it still charge? To be honest, there is not much that we can do from here, but to send it in for repair. I highly recommend that you take out the SSD and plug it into another machine, and from there, create a back up of your files. In any case, please PM me the serial number of your Razer Blade so I can help you start a repair ticket.

*I'll be locking this thread to curb the conversation to PMs.