My mouse Basilisk uncontrolled arrow. Help! | Razer Insider
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My mouse Basilisk uncontrolled arrow. Help!

  • May 15, 2020
  • 1 reply
  • 6 views

felipeonishi
Hello everyone! My mouse Basilisk uncontrolled arrow. When I connect my mouse, on any computer, its arrows are going up continuously. Has anyone ever experienced this? Please, help-me!
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1 Reply

Razer.Speedcr0ss
Hi there! Thanks for posting your Razer Basilisks's concern here. Have you tried connecting the mouse to a different USB port or computer and see if the issue persists? Does the issue happen to all surfaces where your mouse is hovering/gliding? Please clean the mouse by following the steps here and see if it helps.