My mouse turns on but there is no response

Hello, how are you, I have a problem with my mouse, a deathadder V2 pro, two days ago I turned it off to do an exterior cleaning, just cosmetic, and when I turned it on again I had no response, the cursor does not move, until now It remains the same, I have already done everything that the Razer support videos offer me, repairing the software, uninstalling and installing it again and nothing, the USB antenna is detected by the computer, but it does not detect the mouse, I have already tried using it with its cable. razer charge, e Likewise, it does not detect it, it does not even make the Windows notification when you connect a device, in the same way, it does not go into sleep mode, it stays on, its PROFILE light always stays on, and I know that it could not be damaged in the interior because it has not received any damage, I really don't know what to do, I have tried everything, thank you very much for your attention, I hope you can help me in whatever way you can, good day