My new account is temporary locked when i topup. Please unlock it😭 | Razer Insider
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My new account is temporary locked when i topup. Please unlock it😭

  • June 13, 2024
  • 1 reply
  • 67 views

bitXanaduresources323

Dear community,

I created this account for help with a problem with my other account. I just created a new account (email: raminrehman6@gmail.com). I tried to activate my 2-step verification, but I don’t know what i did, but it logout by itself, and when I tried to reset my password it shows Unauthorized. I despaired and I send that email so many times and that caused my account got blocked, so please, I need help to log in to my account again. Please unlock my account. I am ready to provide all the necessary documents.

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1 Reply

Razer.Aero
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  • Razer Support
  • 3394 replies
  • June 14, 2024

Hello bitXanaduresources323,

I’m here to help. I understand that your account was locked. Please PM me the following information below for account verification and for me to create a case on your behalf:

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Phone number:
Country:

 

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