MY NEW HEADSET CANNOT REGISTER. | Razer Insider
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MY NEW HEADSET CANNOT REGISTER.

  • July 24, 2025
  • 1 reply
  • 23 views

I CANNOT REGISTER MY PRODUCT BLACK SHARK V2 X, BECAUSE THE SERIAL NUMBER IS ALREADY REGISTERED, CAN YOU HELP ME?

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1 Reply

Razer.Aero
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  • Razer Support
  • 3710 replies
  • July 24, 2025

Hello sysy90,

I want to inform you that product registration is primarily for warranty purposes. You can find your device's activation code on the scratch card included in the packaging, as mentioned here. If the card is missing or the code has already been used, I recommend contacting the reseller for a refund. Make sure to purchase your Razer products from authorized Razer resellers to ensure your Razer device is genuine. Please be aware that products purchased from non-authorized dealers may be used, counterfeit, re-boxed, defective, or gray market goods.

If you need further assistance, please feel free to send me a PM with your device’s serial number and proof of purchase for verification. Thank you!

 

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