My PC won't recognize my Razer Kraken V3 | Razer Insider
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My PC won't recognize my Razer Kraken V3

  • November 20, 2024
  • 1 reply
  • 881 views
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I recently bought another razer kraken v3 after my other one stopped working and a couple days after  I got it, it stopped working and  I got a notification saying, “USB device not recognized: The last USB device you connected to this computer malfunctioned and windows did not recognize it” and I don’t know what to do

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1 Reply

Razer.sushi.boi
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Hello there, ​@LOR_Yum!

 

Are you using a USB hub? Try plugging it directly into you PC’s motherboard. You can also try it on a different computer. If the issue still persists, then drop me a PM along with your headset’s serial number so I can validate it and look for other troubleshooting steps that we can attempt.

 

*Thread locked to curb conversation to PM.

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