My Razer Basilisk v3 scroll wheel stopped working | Razer Insider
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Question

My Razer Basilisk v3 scroll wheel stopped working

  • June 14, 2024
  • 2 replies
  • 74 views
M

when i first start my pc my mouse scroll still works 15 minutes later. after 15 minutes it starts not working anymore. what should i do to fix it?

K
This topic has been closed for replies.

2 Replies

K
  • khavrych
  • Insider Mini
  • September 15, 2024

Same mouse same problems, the worst part a link to file the warranty claim is nowhere to be found.

Razer.sushi.boi

Hello guys!

 

Thanks for alerting us about this. Try reinstalling your mouse’s drivers. You can also update its firmware. If that didn’t work out, then sent me a PM along with your device’s serial number so I can validate it and check for other workarounds along the way.

 

*Thread locked to curb conversation to PM.

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