Hi i received an email after registering the product online with the razer site and received an activation code for the 7.1 surround software and when i entered it to activate it, the message says its invalid please help me out with the new code or how else i can activate use the software for my headphones
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+1Here’s a manual: https://dl.razerzone.com/master-guides/RazerBlackSharkV2X/RazerBlackSharkV2X-en.pdf
There will be “something” about 7.1 Surround. Then just compare what did you’ve installed and you’ll have your answer, why you cannot activate it :)
- Razer Support
- 1607 replies
Hi there,
Thanks for alerting us about this. I think you just entered it on the wrong app. This is just a quick fix so drop me a PM along with your headset’s serial number so I can validate it and help you with the registration.
*Thread locked to curb conversation to PM.
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