My Razer BlackShark V2 Hyperspeed has audio poping issues and the mute microphone button does not work | Razer Insider
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As the title suggest, I hear audio popping whenever I am watching a youtube video, playing games, etc. and my microphone mute button does not actually mute the mic. All I am wondering is that is this a common issues with the Blackshark V2 Hyperspeed or should I send in the headset for repairs. 

Hey there, @OreoBird!

 

Does it make any difference when Synapse is temporarily disabled? There’s also a firmware update that you can try. If that didn’t work, then ping me via PM along with your headset’s serial number so I can validate it in our database and look for other workarounds along the way.

 

*Thread locked to curb conversation to PM.