The power button on the headset overtime became loose and now it is unable to be pressed to power on and off the device. The headset can charge but the power button doesn’t work. Is there any way to fix this? Or do I need to replace it?
Page 1 / 1
Hello CharmPinkpulsefirst328,
Were there any incidents that happened to your Razer BlackShark V2 Pro before the issue? Please PM me your device serial number and proof of purchase so I can check for warranty options. I’d appreciate it if you could send me a short recording showing the issue for our team’s visibility. Save the shareable files via any online drive account listed here. I hope to hear from you soon.
*Thread locked to curb the conversation to PMs.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.