Since last week my razer blade 15 2019 was having a battery issue. My laptop was not charging properly and power keep change AC mode to battery mode in plugged in condition. I tried factory reset and reinstalled window 11. However none of those worked.
So today I went to Razer repair center to see what is the problem and how to solve it.
The staff at the center also couldn’t find the problem and he thought it could be temperature issue so he recommended me to change the thermal paste inside.
I accepted but after he change the thermal paste my laptop died. Power was not turning on even with plugged in mode. (The green light that flashs when turning on was gone)
The laptop WAS working quite perfectly but after staff repair, it died. It is obviously his fault. He asked me to come tommorow or wait for more days to fix my laptop.
Do you guys think Razer company would support me for free repair? I know that my laptop is quite old but it was WORKING.