I don’t understand what I have to do, been trying to be connected to an agent for quite sometime now but but my effort seems to be of no avail even though I’m doing in active working hour according to their schedule.
How do I fix this?
Question
My Razer Gold checkout text message 2 step authentication always replying "There was an unexpected error. Please reload the page and try again."
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- Razer Support
- 3208 replies
rushWildOrchidcounty194 wrote:
No text message coming to my phone
Hi guys! rushWildOrchidcounty194
For Razer Gold account issue, please submit a Ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Please make sure to include all relevant information and screenshots showing the problem. Also, provide the following information to the team to reset your account OTP.
1. Registered email:
2. Razer ID :
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number:
7. Billing address:
After submitting it, send me a PM with your ticket number so I can call their attention to your case. Have a good one!
*Thread locked to curb conversation to PM.
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