My Razer Kraken 7.1 are not detected by Synapse 3 | Razer Insider
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My Razer Kraken 7.1 are not detected by Synapse 3

M
Hi, I bought Kraken 7.1 headphones with the Jack and I downloaded synapse 3 but when I open it tells me that I have no device connected, how do I fix it?
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2 Replies

A
  • AnipR15
  • Insider
  • 109 replies
  • April 17, 2021
It suppose to be automatically detected by the software. to be confirmed that you bought an authentic product, did you had already register that headset on Razer Product Registration right here https://www.razer.com/product-registration ? If already successfully registered, so we can proceed to the next troubleshooting method.
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A
  • AnipR15
  • Insider
  • 109 replies
  • April 17, 2021
Miradge
Hi, I bought Kraken 7.1 headphones with the Jack and I downloaded synapse 3 but when I open it tells me that I have no device connected, how do I fix it?
If you still encounter that problem, First thing you may update your Synapse Software, select/click through Settings > About > then Check for Updates. If the updates do not run or problem remains, you may try to uninstall that Synapse Software and download again with the latest Synapse Framework from Razer Support Website. Hope this may help you a lot. Kindly update and share the progress here soon.
Asus ROG Strix B460F-Gaming Motherboard | Intel Core i5-10600K | XPG Spectrix D41 DDR4 24GB RAM(8GB*3) | Geforce GTX1650 OC GDDR6 | Razer Cynosa Chroma | Razer Basilisk V2 | Razer Kraken X | Razer Seirin Mini | Razer Emote Display | Razer Kiyo | Asus ROG Phone 5 --------------------------------------------------------------------------------------------------------------------------------------- Support Me By Subscribe to My Channel on Youtube Gaming Activision ID : AnipR15#5084320 | PUBG PC & Call Of Duty Content Creator | Admin of TheDeer E-Sport | ESL Play Trusted Player
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