My Razer Nari Pewdiepie headphones stopped working | Razer Insider
Skip to main content

My Razer Nari Pewdiepie headphones stopped working

  • January 25, 2023
  • 1 reply
  • 8 views
A
I used them yesterday and they just stopped working in the middle of browsing the YouTube. They are charging and everything seems normal I can turn them on or off and everything is fine. However I don't see them in connected audio devices in the Windows 10 menu even after connecting the dongle.


I tried downloading firmware update with razer updater and it doesn't recognize when I connect the cable to headphones and PC.



Help pls.
Did this topic help you find an answer to your question?
This topic has been closed for comments

1 Reply

Razer.Zionzedd
anderer455
I used them yesterday and they just stopped working in the middle of browsing the YouTube. They are charging and everything seems normal I can turn them on or off and everything is fine. However I don't see them in connected audio devices in the Windows 10 menu even after connecting the dongle.


I tried downloading firmware update with razer updater and it doesn't recognize when I connect the cable to headphones and PC.



Help pls.

Please PM me the serial number so I can validate its model and check other steps to help you resolved the connection problem. Thanks!

*Thread locked to curb conversation to PM.
CookiesCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings