My right piece of pikachu edition wont turn on | Razer Insider
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Question

My right piece of pikachu edition wont turn on

  • September 27, 2023
  • 1 reply
  • 21 views
MayGreenlabpulse390

So i recently got the Pikachu edition but a day after use and the right piece wont turn on what do I do?

wyachu
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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • 3422 replies
  • September 27, 2023

Hello MayGreenlabpulse390,

I'm sorry to hear about the issue with your new headset. Can you check if the problem persists even when the Razer Synapse is closed or disabled? Also, did anything happen to your headset before this issue? Please perform the troubleshooting steps here and see if the problem is fixed. If you need additional help, send me a PM with your device serial number and proof of purchase for warranty validation. Have a good one!

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