My transaction is pending | Razer Insider
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My transaction is pending

  • 27 September 2023
  • 1 reply
  • 52 views

I made a transaction in the amount of 50 dollars I was supposed to receive a code through which the transaction can be carried out. The payment was made but I did not receive the code, it appears on the website that the transaction is pending, what should I do?
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Best answer by Razer.Aero 27 September 2023, 17:27

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Hello hebaaljb,

I'm sorry you didn't receive the amount you reloaded to your Razer account. Unfortunately, I don't have much visibility into that part of the system. However, you can submit a ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real time. If you further assistance, don't hesitate to PM me. Have a good one!