I made a transaction in the amount of 50 dollars I was supposed to receive a code through which the transaction can be carried out. The payment was made but I did not receive the code, it appears on the website that the transaction is pending, what should I do?
Answer
My transaction is pending
Best answer by Razer.Aero
Hello hebaaljb,
I'm sorry you didn't receive the amount you reloaded to your Razer account. Unfortunately, I don't have much visibility into that part of the system. However, you can submit a ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real time. If you further assistance, don't hesitate to PM me. Have a good one!
This topic has been closed for replies.
- Razer Support
- Answer
Hello hebaaljb,
I'm sorry you didn't receive the amount you reloaded to your Razer account. Unfortunately, I don't have much visibility into that part of the system. However, you can submit a ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real time. If you further assistance, don't hesitate to PM me. Have a good one!
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