My Viper V3 PRO is not charging | Razer Insider
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Question

My Viper V3 PRO is not charging

  • June 19, 2025
  • 1 reply
  • 42 views

So I bought my mouse out of ebay like a 1-3 months ago, and today it started not charging at all.

Updated firmware and everything as says on support.

Still it is not charging.

 

I don’t know what to do.

 

This topic has been closed for replies.

1 Reply

Razer.ScarletRouge

Hey there, ​@SHUN4I 

 

I understand you're having issues with your Razer Viper V3 Pro. No worries, I can help you with that! Please try these troubleshooting steps on this link to help resolve the issue: How to fix a Razer Mouse battery that does not charge

 

If the issue persists after performing the troubleshooting steps, please send me a PM together with your device's serial number and proof of purchase for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!


 

*Thread locked to curb conversation to PM.