My viper v3 pro wont show battery | Razer Insider
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Question

My viper v3 pro wont show battery

  • May 3, 2025
  • 2 replies
  • 59 views

Whenever i go to the app, it wont show the battery. Whenever i plug the mouse in wired, it works but the app says its disconnected and doesnt show it.

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2 Replies

Razer.Ten
  • Razer Support
  • May 3, 2025

Hey ​@seazinz,

Can you download the Razer Mouse Pairing Utility and check if the issue continues? If it does, please send me a PM with the serial number so I can verify it in our system and check for applicable troubleshooting steps that might address the issue.

 


*Thread locked to curb conversation to PM.

 


  • Author
  • Insider Mini
  • May 3, 2025

Yo i uninstalled and reinstalled razer synapse 4, im good now ty for help