Naga chroma scroll button | Razer Insider

Naga chroma scroll button

  • 10 April 2019
  • 1 reply
  • 417 views
J
Hey, so recently (yesterday) i did 2 kinds of updates.
1 being synapse update, 2nd one being windows one and everything was going fine up until this morning.

So now my scroll button won't work for opening links in a new tab, can't press it to scroll down/up and it won't work in game either (Tested quickly, and no functions that used to happen in game do).
As a person used to using the scroll for pretty much everything this is slightly irritating.

Anyone able to help me on this one?

I WAS gonna send an email thingy to the support, but their "Select a product" thing won't work and it's required so no can do.

Mouse is like a year(ish) old Naga chroma.

The sound on the mouse 3 hasn't changed in anyway, it's not sluggish or anything out of the ordinary.

It worked fine last night and now it doesn't.
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1 Reply

J
Update: Tried it on 2 more computers, 1 with Razer synapse, 1 without.
Well, it doesn't work with the synapse even if that ones logged on different account so it doesn't get my settings from cloud (Means it's not my settings right?)
That pc has Naga aswell, the scroll button works fine on it

But the laptop without synapse this mouse and the mouse 3 works fine on.

I've tried deleting the mouse drivers from device manager and restarting > didn't work
Tried deleting Synapse and reinstalling > didn't work
Tried deleting drivers again, this time deleted synapse aswell and restarted > didn't work
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