Naga Pro worked fine with dongle, decided to do a factory reset of computer (MSI) and now the dongle is not showing on computer, Synapse, or the Razer pairing page. Mouse works fine wired. Works with bluetooth connect but when I turn mouse off it does not reconnect. I have to go through the whole pairing process again.
Question is what else should I try to get Dongle working.
+1Dongle visible in Windows device manager?
You can also try doing synapse clean reinstall:
Dongle visible in Windows device manager?
You can also try doing synapse clean reinstall:
Did not work. In Synapse When USB wired it sees the mouse, Just dongle nothing.
+1Have you checked windows device manager as I wrote earlier?
Have you checked windows device manager as I wrote earlier?
Yes. I do not see it listed
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