Hello, I just purchased a Naga V2 Pro and I’m having some issues with the scroll wheel tension. No matter what setting I use for the Scrolling options, it feels like it’s on max tension intermittently. I like the scroll wheel to move freely with little resistance, similar to every other mouse I’ve owned. My other mouse is a wired Naga Trinity. I’ve even played with the Custom settings. The wheel may move easily at times, but then there’s always a point where it feels like the tension is raised. I hope there is a fix or something I’m missing because I’m about to return this mouse. Thank you in advance for any help.

Heyjutsr1,-CerN-, andLarsGontiel. If the issue happens even when the Synapse 3 is disabled, and the device is connected to another USB port or PC, then the issue could be potentially its hardware. I recommend submitting a case through thislinkso our Support Team can start an investigation. Thanks everyone for your cooperation.

I have the same problem, no matter what profile I am on, the tension required to scroll varies a lot. It can go from too heavy, to almost no resistance in the course of a few minutes, and anything in between.Finally a reply! After a few weeks of use the scroll wheel did loosen up a bit but not much. For my scroll settings, I settled on Scroll Tension = 32 and Scroll Steps = 96. I found these settingskeep the wheel as loose as possible but still leave enough tension that I could faintly feel the clicks as it spun, but also allowed for it to still spin without binding so much when it wants to tighten. It definitely doesn’t feel like the scroll wheel from my Naga Trinity, but I’ve gotten use to it. If I tried to mimic the feel of the Trinity, when it tightens up it would become very difficult to spin and would even result in me accidentally clicking the scroll wheel button because I would have to use so much force to try and spin the wheel. It’s a nice mouse, but a shame to have this issue considering the cost of the mouse and what you’d expect from a Razer product.

Naga V2 Pro Scroll Wheel Tension Issue

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Naga V2 Pro Scroll Wheel Tension Issue

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