Hello, I just purchased a Naga V2 Pro and I’m having some issues with the scroll wheel tension. No matter what setting I use for the Scrolling options, it feels like it’s on max tension intermittently. I like the scroll wheel to move freely with little resistance, similar to every other mouse I’ve owned. My other mouse is a wired Naga Trinity. I’ve even played with the Custom settings. The wheel may move easily at times, but then there’s always a point where it feels like the tension is raised. I hope there is a fix or something I’m missing because I’m about to return this mouse. Thank you in advance for any help.
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Naga V2 Pro Scroll Wheel Tension Issue
Best answer by Razer.Speedcr0ss
Hey jutsr1, -CerN-, and LarsGontiel. If the issue happens even when the Synapse 3 is disabled, and the device is connected to another USB port or PC, then the issue could be potentially its hardware. I recommend submitting a case through this link so our Support Team can start an investigation. Thanks everyone for your cooperation.
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