Nari - No sound in "THX Spatial Audio" | Razer Insider
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Nari - No sound in "THX Spatial Audio"

T
Hello, I'm using Razer Nari and I'm experiencing very annoying behavior of my headset - when I choose THX as a playback device, there is no sound. "Nari game" works, "Nari chat" works too, but THX is not working... I would like to fix it somehow, when I have this fancy "balance wheel" I expect it to work. I'm on Windows 10 1909 (18363.720) and i don't know exactly since when it's not working (it worked when I bought it).
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3 Replies

Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • March 21, 2020
Please check if you have Windows Sonic enabled. That app will override the THX Spatial Audio on Synapse. Also, do you mind putting up screenshots of your playback and recording tabs on Windows sound settings?
S
TheKegare
Hello, I'm using Razer Nari and I'm experiencing very annoying behavior of my headset - when I choose THX as a playback device, there is no sound. "Nari game" works, "Nari chat" works too, but THX is not working... I would like to fix it somehow, when I have this fancy "balance wheel" I expect it to work. I'm on Windows 10 1909 (18363.720) and i don't know exactly since when it's not working (it worked when I bought it).
did they get back to you on how to fix this
Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • March 27, 2020
ShampooJASPERradio588
did they get back to you on how to fix this
He never responded. PM me if you are experiencing the same issue so I can help you troubleshoot.
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