Hi, I've had my Razer Nari Ultimate headset for quite a while, but recently, it doesn't show up in synapse.Also whenever I try to update the firmware of the Nari, the installer doesn't detect that I have plugged in my headset through the cable provided in the packaging. The headset still plays audio. I've tried updating synapse, as well as other razer software, yet nothing seems to fix it. Furthermore: my keyboard, the blackwidow chroma v2 does show up in synapse. Any help or further help with troubleshooting would be much appreciated.
Page 1 / 1
I just got Nari Ultimate a couple days ago but I notice that Synapse doesn't recognize the device after reboot. I don't want to unplug and plug in the headset USB each time before use. When I tried to perform firmware update or pairing but none of them work as the update app doesn't detect the USB dongle at all, not able to proceed to the headset connection either. Anyone can help?
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.