Need a support member to help me with warrenty | Razer Insider
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Question

Need a support member to help me with warrenty

  • March 6, 2024
  • 1 reply
  • 21 views

quicktodayYellowRose874

I want to use the 2 yr warranty for my barracuda x razor headset. The guy at razer support said I'm approved and I sended the pdf file of my Amazon receipt but for some reason they closed my case. 

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1 Reply

Razer.Zionzedd

I want to use the 2 yr warranty for my barracuda x razor headset. The guy at razer support said I'm approved and I sended the pdf file of my Amazon receipt but for some reason they closed my case. 

Hi @quicktodayYellowRose874,

 

I’m sorry to hear that your case was closed. Please PM me your case reference number so I can coordinate with the team and verify our options. Thanks!

 

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