My account which I am currently logged into, is under my old school email, which is fully deactivated and unable to be accessed. I would like to update my email to my current one, however, I cannot receive the 1-time code that is sent, because it goes to the email that no longer exists.
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- Razer Support
- 3403 replies
Hello there, 632044H14509144,
I’m here to help. I can kick start a case and escalte your concern to our Support Team to assit you with account migration. To proceed, please PM me with the following information laid out below:
First, I need to confirm if you have any of the following migratable data on your old Razer ID:
- Your Razer ID, Profiles, and Razer Synapse Cloud settings
- License code for 7.1 Surround Sound or Surround Pro
- Your Cortex settings, Game Play and Wish List
- Your Newsletter subscriptions
- RazerStore address book
- Razer Game Store Profile
- Razer Gold/Silver Wallet Balance
Also, fill in the following:
- Razer ID:
- Old email address:
- New email address:
- Date of Birth:
- Full Name:
- Phone number:
- Country:
*Thread locked to curb the conversation to PMs.
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