So, here’s the deal.
I have just received my Amazon order of Kraken X Lite headphones.
The scratch card with the activation code was a disaster and is completely unreadable.
I have tried requesting a code but need the product ID in order to complete the request. I know where this code is but due to its placement on the headset and my worsening eyesight I cannot read this.
I have attempted to use the online support process, but in order to proceed I need the product ID code so I am going round in circles.
Is there any other way to get this code and thus activate 7.1 surround, or am I now left with 50% of my new headset being unusable?