Need Help Installing Synapse 3 | Razer Insider

Need Help Installing Synapse 3

I’ve been trying every solution to the install “error code:5” for about 3 days and nothing works. This is my first razer product and nothing seems to work. I’ve tried running as administrator, disabling firewalls, modifying permissions, complete rebooting and uninstalling all the drivers. Please Help!

2 Replies

Userlevel 7

Hi Harlequinfeverfast914


I’m sorry to hear that you’re having challenges installing the Synapse 3 app. Are you in Windows 11? You can try following the steps here for further isolation. Let me know through PM if the same problem persists so I can kickstart a support ticket and help you escalate your concern to the software team for advanced resolution. Thanks!

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