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need help please

  • March 31, 2022
  • 1 reply
  • 19 views
hi i order the whole keyboard, mouse, headset from costco for my cousin i don't think he use the activation code because he doesn't know much about computer, so i tried to instal the software for headset for him but i can't find the activation code card, would it be ok if i take a picture of the box that i have, to prove that i really did buy it and get an activation code for the headset please? and no i do not have the receipt of when i bought it from costco, since it was like almost a year ago :-/
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    1 Reply

    I can initiate a code generation request on your behalf, but take note that cases like lost activation code is subject to approval since it is not covered by Razer's Limited Warranty Policy. Please send me a PM with the following information so that I can file the request: Name: Email: Phone: Mobile: Serial Number: Photo of the device: (You may upload this on your Google Drive, then copy and send its link here.) *Thread locked to curb conversation to PMs.
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