NEED HELP! Razer 7.1 surround app is not load properly and not working | Razer Insider
Skip to main content
Question

NEED HELP! Razer 7.1 surround app is not load properly and not working

  • July 6, 2025
  • 1 reply
  • 14 views
CptAli1942ss

Greetings!

so after reinstall the app no longer works for me i tried every way i know such as reinstall registery cleaning disable anti virus and firewall no single one of em works. when i open the app there is only one loging option which after login nothing happend it just log me in and thats all here is image down below:
 

before login

                                                                                         after login

see the app is not worked at all no matter how many times i reinstalled it its still the same.

Did this topic help you find an answer to your question?
This topic has been closed for replies.

1 Reply

Razer.ScarletRouge

Hey there, ​@CptAli1942ss!

 

I understand you're having issues with the 7.1 Surround Sound app. No worries, I can help you with that! Please try these troubleshooting steps on this link to help resolve the issue: https://razernexus.com/articles/en/5899/71-surround-sound-and-thx-spatial-audio-drivers-are-missing-after-being-uninstalled-and-reinstalled

 

If the issue persists after performing the troubleshooting steps, please send me a PM so I can assist you further. Thank you!


 

*Thread locked to curb conversation to PM.

CookiesCookie settingsAccessibility statement

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings