Hi everyone, good morning!
Recently, I tried to factory reset my Razer Blade 15 Advanced (2020, RZ09-03304E42) using the official recovery image from Razer’s website. I created a recovery USB and started the process. It went fine at first — it deleted the existing system — but during the installation of Windows, an unknown error occurred and the recovery failed.
I wasn’t able to boot into Safe Mode or Recovery Mode either.
So, I created a new recovery USB using my LG Gram laptop, but still with the Razer recovery image. I assumed that as long as I used Razer’s image, the process would be the same regardless of the computer used to create the USB.
Unfortunately, after using that USB, my Razer laptop booted with the Razer logo — but the system now looks like LG’s. There are multiple LG programs installed and it seems like the system is mixed or corrupted.
Is there any way I can fully restore my Razer laptop to its original factory settings — like a clean Razer system?
Any help or suggestions would be really appreciated!
Thanks!