Need new code for 7.1 Surround Sound | Razer Insider
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Need new code for 7.1 Surround Sound

  • June 3, 2025
  • 1 reply
  • 19 views

I purchased a pair of the kraken kitty BT headphones on May 15th and when I went to register my product, I realized my Razer ID was created with the "hide my email" feature with icloud except I found out that the feature is broken and won't correctly forward emails to my actual email account. I've changed my email on Razer to be my actual one and have tried and tried again to get a new activation code but razer keeps sending it to the broken private relay email. 

 

I've got proof of purchase and everything else -I just want my headphones to not sound like doodoo

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1 Reply

Razer.Aero
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  • Razer Support
  • 3394 replies
  • June 3, 2025

Hi toiletrymom,

I’m here to help. Please PM me your headset’s serial number and the email address linked to your device so I can verify the information in our database. Thank you!

*Thread locked to redirect the conversation to PMs.


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