Need replacement for unreadable activation code | Razer Insider
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Need replacement for unreadable activation code

  • July 3, 2025
  • 1 reply
  • 10 views
aerocityCeladonBlue183

Hello Razer Support,

I recently got a Razer headset (BlackShark V2 X) from my brother. He only used it on his PS5 and never used the 7.1 Surround Sound activation code.

Now I am using it on my PC, but the code is scratched and unreadable. I would like to activate the feature.

Please find attached a photo of the code card.

Thank you in advance for your help.

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • 3457 replies
  • July 3, 2025

Hi aerocityCeladonBlue183,

I understand you're having trouble with your Razer BlackShark V2 X activation code because it's overscratched. Since the code is damaged, you'll need to request a new one.  Please visit the link provided to request a new 7.1 Surround Sound activation code. I hope this helps! If you have any further concerns, feel free to send me a PM with your headset's serial number so I can verify its information. Have a great day!

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