Need to change my e-mail without access to an old one | Razer Insider
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Question

Need to change my e-mail without access to an old one

  • September 17, 2024
  • 1 reply
  • 92 views

Hi,

 

Will start of full-scale war in Ukraine - I've destroyed my old e-mail, registered on russian site… But that is the one with my Razer ID. Need help to change it.

 

Thanks!

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    1 Reply

    Razer.Aero
    Forum|alt.badge.img
    • Razer.AeroRazer Support
    • Razer Support
    • September 19, 2024

    Hi dailyRUBYSalmonPink039,

    I can help you create a ticket and forward your concern to the team. To proceed, please PM me with the following information and confirm if you have any migratable data on your old Razer ID.

    • Your Razer ID, Profiles, and Razer Synapse Cloud settings
    • License code for 7.1 Surround Sound or Surround Pro
    • Your Cortex settings, gameplay, and Wish List
    • Your Newsletter subscriptions
    • RazerStore address book
    • Razer Game Store Profile
    • Razer Gold/Silver Wallet Balance


    Also, fill in the following:

    Razer ID:
    Old email address:
    New email address:
    Date of Birth:
    Full Name:
    Phone number:
    Country:

    *Thread locked to curb the conversation to PMs.

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